Returns & Exchanges

At Craft Club, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all unused and original-condition items. If your new decor doesn't fit your space perfectly, our hassle-free process ensures a smooth exchange or full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all protective wraps are secure to prevent damage during transit.

3

Affix the Shipping Label

Print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing